Voice Solution for the Bank March 1, 2020 No Comments In one of the largest banks of the Baltics, the SBC (session border controller) and Voice Recording system implementation was completed that aimed at ensuring SIP-security, compatibility of various voice systems of the Bank and call routing. Read more
DELIVERY OF MULTIMEDIA CALL CENTER April 12, 2016 No Comments Successfully completed “Delivery of Multimedia Call Center” project. Within the project were delivered: multimedia call center for receiving and servicing of Voice, Video, E-mail, SMS, WEB chat, Social networks messages; IVR system integrated with CRM system of the bank; voice and display recording system; statistics and reports system. Employer: “Blue Orange” (Baltikums) bank Read more
EQUIPMENT DELIVERY AND IMPLEMENTATION FOR SKYPE FOR BUSINESS INFRASTRUCTURE September 18, 2015 No Comments Successfully completed “Equipment Delivery and implementation for Skype for Business Infrastructure” project. Within the project were delivered: Microsoft Skype for Business licenses and software; Audiocodes voice gateways for integration of Skype for Business platform with existing Panasonic (PBX) telephony and city network (PSTN); Terminal devices – snom IP phones and wireless Jabra solutions for Skype Read more
RENOVATION OF THE HUMP YARD OF STATION “SHKIROTAVA” August 15, 2015 No Comments Successfully completed “Renovation of the Hump Yard of Station “Shkirotava” project. Installation of telecommunications systems: radio; data transmission; IP-PBX; two-way PA communication. Employer: A/S “BMGS” Read more
INSTALLATION OF SOCIOLOGICAL SURVEYS AUTOMATION August 15, 2015 No Comments Successfully completed “Installation of Sociological Surveys Automation” project. Project Scope: Delivery, customization, and commissioning of Interactive intelligence Outbound Dialer server software; Delivery of GSM/VoIP gateway. Read more