DELIVERY OF MULTIMEDIA CALL CENTER April 12, 2016 No Comments Successfully completed “Delivery of Multimedia Call Center” project. Within the project were delivered: multimedia call center for receiving and servicing of Voice, Video, E-mail, SMS, WEB chat, Social networks messages; IVR system integrated with CRM system of the bank; voice and display recording system; statistics and reports system. Employer: “Blue Orange” (Baltikums) bank Read more