Speech Analytics for the Operator December 31, 2020 The speech analytics project implementation completed for the Services Operator. The solution will allow evaluating, also in real-time, the efficiency of business processes, servicing quality, finding ways of saving and optimization. ASR, Automation, Avaya, Call Center, chat bot, Contact Center, customer service, IVR, NLU, Operators, Speech Analytics, speech recognition, Verint, virtual consultant Share on: