In one of the largest banks of the Baltics, the SBC (session border controller) and Voice Recording system implementation was completed that aimed at ensuring SIP-security, compatibility of various voice systems of the Bank and call routing.
One of the activities of Belam-Riga is technological logistics, i.e. search, purchase and delivery of necessary equipment for the customer. As part of the project in the Turkmenbashi port (Republic of Turkmenistan), we implemented technological logistics for the company Bombardier Transportation. Belam- Riga has provided for its partner the purchase of necessary equipment, as well
Communication system and call centre (Automated Attendant, ACD, IVR, Fax-to-mail) of one of the major Latvian stevedores at Krievu Sala is brought into operation. The project implementation will give the following advantages to the client: Call processing optimization Reducing the personnel load Improved customer experience